FAQ

1.  HOW LONG WILL IT TAKE TO DESIGN MY SITE OR BLOG?

We generally budget approximately 1 month for WordPress blog design, and 2 months for website design.  This does not mean that once we get started you will have to wait 2 months to see a first draft of your site, that happens generally within 1 to 2 weeks of your start date.  But designing a blog and website is an intensive process so it is best to be realistic about the timeline.  Also, a big portion of how quickly your project is complete depends on your own responsiveness – clear, concise communication and being available to provide feedback (via email) will make the process much quicker.  Logo design and Blogger blog design are generally completed in less than 1 month.

2.  DO YOU ACCEPT PHONE CALLS?

No, never.  All of communication is strictly limited to email only during regular business hours Monday through Thursday.  Friday we take the day to design (for you!) uninterrupted by email  We work really diligently to keep our prices reasonable and phone calls are quite time-consuming, additionally we have clients all over the world, and coordinating phone calls would be a lot!  No exceptions, please determine your comfort level with this policy before proceeding with your deposit.  We are readily available via email however, most clients are pleasantly surprised at our responsiveness!  We want to get your blog or site completed as fast as you do!

3.  DO YOU OFFER SEO (SEARCH ENGINE OPTIMIZATION) SERVICES?

No.  We will install the popular SEO by Yoast WordPress plugin on request but you will need to fill in titles, descriptions and metatags, we do not provide training for this, however free help is available here.   We do offer referrals for SEO specialists if you wish.  You can expect to pay upwards of $500 for white-hat (legal) and tangible SEO results.

4.  IS BLOG DESIGN INCLUDED IN YOUR WEB DESIGN PACKAGE?

We will gladly install a blog page on your WordPress website for an additional $100 (when combined with site design).

5.  IS LOGO DESIGN INCLUDED IN YOUR WEB OR BLOG DESIGN PACKAGE?

A blog or website header, though custom-designed to fit you and your unique brand, is NOT a stand-alone logo.  If you wish for a stand-alone logo with fully-scalable files and the rights to use all files, you will need to purchase our logo design package separately here.

6. I HAVE AN EXISTING WEBSITE OR BLOG AND JUST WANT SOME CHANGES MADE.  DO YOU DO THIS?

Unfortunately, we do not take on a la carte projects, if you would like design changes made to your existing blog or site, the full design fee does apply.

7.  WHAT DO I DO AFTER MY BLOG OR SITE IS DESIGNED?

You will be provided with the contact information of your site host if you experience any technical disruptions to your website.  Additionally, we are not available to add or update plugins or change other functionality once your site is complete.  We will store your graphic files free of charge.  Little Blue Deer’s services are turn-key.   Our goal is to design a solid website using the WordPress content management system that the client can maintain on their own (eg. update text and photography).  We offer a selection of WordPress tutorials to get you started.  There are some web designers who do offer ongoing site maintenance, but we are a very small boutique company, and wish to keep it that way.  We design (literally!) over a hundred websites and blogs per year, and if we were available to update and make changes to every site we designed, we would not have time to focus on giving each client the time needed to design our signature chic and sophisticated sites and blogs.  We take your investment seriously and want to give your site the time and attention that it deserves.  Also our maintenance policy helps keep our pricing competitive.  One of the main reasons that we build our sites and blogs in WordPress is that it is the most popular content management system in existence today and there are a huge number of reliable and reasonable programmers who readily offer WordPress maintenance services.  Please understand our limitations before proceeding and should you wish for a web designer who does offer ongoing maintenance programs we would be more than happy to offer referrals.

8.  HOW MUCH WOULD YOUR OWN SITE COST?

Our own website contains extensive coding and customization along with many (loving!) hours of design.  A general quote would be around $10k for duplicate functionality/design features.

9. WHAT IS YOUR WORK PHILOSOPHY?

We take on a limited number of projects per year.  I only work with clients that I think will be a good fit (I have learned the rule that you can’t be everything to everyone), and projects that I think both the client and myself will enjoy.  At LBD, we strive to offer a chic, simple and affordable branding experience.  This means that we may not be able to provide you with all of the bells, whistles and extras that a more expensive designer might offer, there are limitations to what we do.  But if you are looking for a personalized logo, blog or website at a reasonable fee, we’d love to hear from you.


NO HUSTLE, JUST GORGEOUS INSPIRATION ON THE DAILY!