Communication through email only please, no phone calls will be accepted. Email answered Monday through Friday EST. ABSOLUTELY NO PHONE CALLS WILL BE ACCEPTED AT ANY TIME, LBD IS STRICTLY AN INTERNET-BASED BUSINESS. PLEASE TAKE INTO CONSIDERATION YOUR COMFORT LEVEL WITH THIS BEFORE PROCEEDING WITH YOUR ORDER.
Though we do save your files for future updates (file storage included in design fee), we are not responsible if files are lost or damaged. If you would like a copy of your master files to store yourself, please let us know. Otherwise, we claim no responsibility for file storage.
Payment via Paypal or check only. Checks should be made out to Little Blue Deer, LLC. Address will be provided. You do not need a Paypal account to use a credit card. Outstanding balances after 30 days will be referred to attorney and professional collection action will be taken.Your blog or site design will include a footer linking to Little Blue Deer, LLC. Design proofs not used are the property of Little Blue Deer, LLC. Your website and any associated graphics are your property and we will be glad to provide you with the graphic files. Want to use a photo you found on Pinterest, Blogger or elsewhere on the Internet? We do not claim ownership of any of the photos utilized unless specified. Please keep in mind that LBD charges for design, not use of photos, as they are not our property. If you are the owner of a photo and wish to have it removed, please kindly email. If you are the blog or site owner, we will replace your photo. We encourage credit of photos utilized. If you require additional stock photography or illustrations, the fee for these will be added to your final invoice.-We utilize outside vendors including Photobucket and ImageShack for photo hosting. We are not responsible for any service issues or interruptions from these vendors. We do assume all costs associated with their services.
We are not responsible for SEO, page views, analytics, any loss of content or traffic, any lapse in hosting or domain or any technical issues. We are graphic designers, not website or blog hosts.
We are not responsible for 3rd party installed plug-ins (slideshows, contact forms, etc.). We generally use “Best in Practice” WordPress plug-ins but are not responsible for updates or lapse in functionality.
We do reserve the right to charge a progress payment if your site, blog or logo takes longer than 1 to 2 months to complete. This payment will only be requested if the delay is on your end, which we completely understand, you’ve got a lot going on! This is not in addition to the design fee, it will just be a fraction of your final payment, generally 1/4.
How DO you buy Prada at Target? I have shaken my head many a time asking myself this very same question. Here at Little Blue Deer, we strive to offer chic, sophisticated interactive design packages at reasonable prices. But sometimes, the client asks for features that are above and beyond our range of services. It is at this point that I shake my my head and ask myself “Do people really think they can get Prada at Target?” Our services, and what we offer, are very clearly outlined on our services pages. Please review this carefully before proceeding. To keep our prices competitive, we offer a very basic range of services. I’m not saying we are the Target of web designers (not that there’s anything wrong with Target), more like a small, cool boutique. We would be happy to provide a list of some of our competitors, so that you may see how our pricing and service structure compare with theirs. We’re definitely a good value, but please don’t sign up for our services and then wonder why we can’t give you Prada, okay?
Be nice! We do not work with mean, demanding, imperious or otherwise generally unpleasant clients! Really, we mean it. We don’t.
All blogs and websites are turn-key, changes or updates to site are not included in fee. We do not provide technical support, should a functionality issue arise with your site you will want to contact your site host/domain provider for assistance.
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