Terms of Service
BLOGGER OR WORDPRESS.COM TO WORDPRESS TRANSFERS
We do not do Blogger to WordPress transfers. If you wish for a WordPress blog design and are currently on Blogger, you MUST have your blog transferred and running in order for us to work on it. For more information on the difference between WordPress.com and WordPress.org, please visit this link. We do not currently design on WordPress.com. If you are on WordPress.com and wish to switch to WordPress.org, we recommend purchasing Wordpress.com’s Guided Transfer service.
SEO SERVICES
WordPress themes by default are search engine optimized, however, we do not offer any additional SEO services and do not guarantee Google or Bing page ranking. If you wish for additional SEO referrals please visit this page. In our experience, for white-hat (legal) tangible and ongoing SEO results you can expect to pay upwards of $500 per month. We use best design practices but are not responsible for any loss in page rank.
MOBILE THEME
Your blog design will be mobile-friendly. Please keep in mind that a mobile theme is NOT your full blog design, it is simplified for mobile devices. We understand that clients generally hire Little Blue Deer for our design flair, please understand that for your blog to appear mobile-friendly to Google some of your custom design elements may not be visible on the mobile version only. This has nothing to do with us or our design, it is due to very strict Google policies on text and graphic appearance.
LOGO DESIGN
A blog header, though custom-designed to fit you and your unique brand, is NOT a stand-alone logo. If you wish for a stand-alone logo with fully-scalable files and the rights to use all files, you will need to purchase our logo design package separately here.
SITE SECURITY
We are not responsible if your website or blog is hacked or otherwise compromised. This is the responsibility of your site host. It is your responsibility to keep your themes and plugins updated and to maintain your choice of site backup/site lock as offered by your hosting provider. We do recommend that your purchase site lock and site backup add-ons if available.
PHONE CALLS
We do not accept phone calls at any time, no exceptions. All conversation is limited to email. We do not Zoom, Facetime or text. We are readily available via email Monday through Thursday, EST and are closed most American holidays.
CONTACT FORMS
We install best in practice WordPress contact form plugins. However, it is your responsibility to periodically test your form, we are not responsible for changes in email settings or other lapses in plugin or server communication. We are not responsible for loss of profit or traffic due to contact form issues.
BROWSER COMPATIBILITY
We do not guarantee that your site will render the same on all browsers. We design primarily for Google Chrome, Safari and Firefox and we recommend that you use the latest version of one of these browsers for optimal viewing.
TECHNICAL SUPPORT
Please keep the contact information of your site host if you experience any technical disruptions to your site. Technical disruptions are the responsibility of your site host, not Little Blue Deer, LLC. Additionally, we are not available to add or update plugins or change other functionality once your site is complete. We will store your graphic files free of charge. We offer a large array of WordPress tutorials here to help you get started. Little Blue Deer’s services are turn-key. Our goal is to design a solid blog using the WordPress content management system that the client can maintain on their own (eg. update text and image). If you wish for ongoing WordPress support and maintenance we love our friends at iMark Interactive and encourage you to investigate their support plans.
PLUGINS
We only offer graphics for Facebook and other socials, we do NOT set up FB or Twitter auto-posting, you will need to install your own plugin for that. Also, we are graphic designers, and blog design services do not include things like plugin settings, setting up stat counters, Comment Luv, etc. Our specialty is graphic design. Pricing is for custom artwork and installation only.
HOSTING + DOMAIN
Please be aware that to run a blog on WordPress.org (self-hosted WordPress), you will need to purchase a domain name and hosting prior to us beginning work on your blog. The following providers offer One Click WordPress Installation and are recommended by Little Blue Deer:
bluehost.com
We do strongly recommend that your purchase site lock and site backup add-ons.
SKILL LEVEL EXPECTATIONS
A “word” about WordPress: Wordpress is a powerful, SEO-friendly hosting platform. However, it is not as user-friendly and easy to use as Google Blogger. Please be aware of this. If you are brand-new to blogging or not comfortable with computers, this may not be the platform for you. If you are open-minded and willing to spend some time familiarizing yourself with WordPress, go for it! It will be a fun and enlightening experience! However, if you do not feel comfortable with computers in general, we encourage you to start with Blogger, it will probably be a more enjoyable experience for you. We do not teach you to blog, so please take a moment and check your comfort level with technology in general before proceeding.
TIMELINE + ADDITIONAL FEES
Estimated timeline for blog design is approximately 2 weeks. You can expect a link to your development site by the end of your assigned week, and have your blog completed thereafter, dependent upon revisions. These times are approximate; we do not guarantee them, but your blog is as important to us as it is to you, and we try to work as quickly as we can. Many times clients start a site, and then disappear. That is totally okay by us, and it’s why we charge a deposit, we know that you are busy and that things come up in life! Just keep in mind that if you are not readily available during the allotted design period (usually 1 to 2 months for site design), you will be placed at the bottom of our queue when you are ready to begin work on your site again. Your deposit will expire at the end of 365 days so if you wish to start again after that period, we will require a new deposit to continue working on your site.
*We reserve the right to charge for excessive revisions. We require a 50% deposit to start work on your site. This deposit is non-refundable, it takes lots of time to create the initial development site, hence the deposit. The remaining balance may be paid after the site is installed.
PLUGINS
We do use premium plugins in some design instances, these plugins are stable and do not need to be updated however you are always welcome to purchase your own license for updates and support if desired.